Sequencing Avaya Visibility Management Suite

June 12, 2010 by Ramesh

Issue 
Upon sequencing “Avaya Visibility Suite Management”, though the OSD would have a definition for the environment variables, the virtualized app fails with a message saying “Unable to find J2RE_BIN”

                      
Solution
To overcome this error, define the environment variables through the registry tab in HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Environment

               
Visually, this is how we do it
 
Reason for the failure
The specific reason why this application fails narrows down to badly written code which forces the application to look for the environment variables at system level.                                                 

The same issue is seen "Avaya Site Administrator 4.0" and can be fixed using the mechanism described above

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